Savitri

personal Assistant

nurroissavitri@gmail.com

savitri.id

Indonesia

Experience

June 2025 – present

Risao Pambudi – Personal Assistant

Visual Artist that brings what was once and what are now

  • Developed and managed a personal website to showcase artworks, resulting in increased online visibility and artwork sales.
  • Handled administrative tasks including preparing invoices, creating presentation, and managing other essential documentation efficiently.
  • Supported social media management by creating engaging visual content, helping to grow audience engagement and personal presence.

June 2025 – present

Sept 2024 – June 2025

Teleperformance – Customer Expert

A company that deliver an outstanding customer experience at every opportunity 

  • Assisted international customers by providing timely support, resolving complaints, and addressing inquiries with professionalism and empathy.
  • Maintained a 3-minute average response time while efficiently analyzing customer issues, identifying root causes, and delivering effective, tailored solutions.
  • Consistently achieved top performance in customer handling based on company KPIs, earning recognition as Best Agent of January 2025.

Sept 2024 – June 2025

Feb 2023 – Aug 2023

TOB Insurance – Marketing Support

Be lifelong friend that can be relied upon in service and risk protection

  • Assisted customers in selecting the most suitable insurance products based on their individual needs and financial goals.
  • Built and maintained strong relationships with insurance agents and brokers through regular visits and effective communication.
  • Processed new insurance applications by accurately inputting data into the system and monitoring progress until policy approval.

Feb 2023 – Aug 2023

Aug 2022 – Nov 2022

GGS (Vivere Group) – Project Planning Inventory Control

With 40 years of experience that handle have more than 1.000 clients’ interior and furniture

  • Communicated directly with in-group customers to coordinate delivery schedules and ensured smooth follow-up with internal production teams.
  • Accurately input and maintained order, production scheduling, and shipping data to support efficient operations.
  • Arranged local and international shipments, preparing all required documentation to ensure timely and compliant delivery.

Aug 2022 – Nov 2022

April 2021 – Nov 2021

Lifetime Design – Project Planning Inventory Control

Luxury interior designer with more than 1.500 projects.

  • Communicated directly with in-group customers regarding delivery schedules and quality concerns, ensuring effective coordination and follow-up with internal production teams.
  • Monitored and controlled daily production progress to ensure alignment with established schedules and delivery targets.
  • Prepared and verified COGS (Cost of Goods Sold) reports to support accurate financial tracking and decision-making.
  • Collected and analyzed production issue data with a focus on LEAN Manufacturing principles.

April 2021 – Nov 2021

Core Competencies

Skills

Customer Relationship . Customer Support . Project Management . Website Development . General Assistant

Tool Proficiency

Notion . WordPress . Canva . Microsoft . Google Workspace. Davinci Resolve 

Education

English Literature

Universitas Negeri Semarang